General

Does PlacePress work with my theme?

Probably. It should work with any modern WordPress theme that is compatible with the block editor, but let us know if you have issues.


Troubleshooting

I’m getting a 404 (Not Found) error when browsing Locations

If you have published Locations and you get a 404 error, it usually means you need to update your permalink settings. Simply go to Settings > Permalinks and press the Save button. You probably don’t need to change the settings for this fix to work. If this doesn’t fix the issue after refreshing your browser, you may be using an incompatible theme (which is unlikely if your theme is from the WordPress theme directory).

How do I change the default map behavior?

You can edit the PlacePress settings in Settings > PlacePress. There you will find options for controlling the default map coordinates, zoom level, basemap style, clustering, and more.


Features

I’d like to use a basemap that’s not included in PlacePress

We chose a handful of basemap styles to get started, but plan to add more in the future. If you would like to request a particular basemap, get in touch and we’ll see what we can do. Generally, we only add high-resolution basemaps that are available for free use. As we continue to build out PlacePress, we hope to add support for additional basemaps, including some from paid services like Mapbox.

Can I pay you to add more features?

Maybe. It never hurts to ask. Because we are a small team within a public university, we are most interested in working with academic, government, and non-profit organizations, as well as not-for-profit research projects by individuals. We prefer to only add features that can be incorporated into the core codebase, and which benefit all PlacePress users. Get in touch if you are interested in collaborating on a new feature.